Privacy

SmartTracker.com.au Privacy Policy

Privacy

Visiting www.smarttracker.com.au (this website) or using the SmartTracker mobile apps indicates that you have read and fully understood all the terms in this privacy policy. If you disagree with any part of this privacy policy, please shut down the website or app instantly as the only remedy.

Your privacy is important to us and always has been respected by us. This privacy policy between us (privacy policy) covers how we collect, use, disclose your personal or anonymous information.

Personal information is data that can be used to identify a single person, such as your name, address, email address, phone No., payment and billing information, and any other undisclosed information relevant to the above contents. Anonymous information is data which irrelevant to your personal information and will not disclose your identity.

Consent

With your explicit consent to this privacy policy, we may collect your and use personal information on this website.

Collection of Personal Information

The personal information we collect from you allows us to better understand our visitors, customers and potential customers. We may use this information to optimize our products and services to offer you better support and keep you posted about the latest update, changes, changes to this privacy policy and using terms.

Personal Information Collected from you

The personal information we collected from you is submitted with your explicit consent.

When you purchase products on this website, we may collect your personal information as follows: your name, email address, mailing address and billing address (if it is different from mailing address).

When you send emails to contact us, we may collect your name, email address and contents of your emails.

When you respond to our customer satisfaction surveys, we may collect your name and email address.

When you choose to subscribe our latest product announcements, we may collect your name and email address.

When using our mobile apps we may collect your anonymous information, if we need your personal information we will explicitly ask your permission.

Personal Information collected by Technologies

Some information may be collected when you visit this website, such as your IP address, browser type, domain name, visiting time and operation system. We may use Cookie and URL to collect your visiting date and time date, and information which you may search and browse. This collected information may allow us to offer you more personalized help with our products and services. In some of our email messages, we use a “click-through URL” linked to content on this website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications.

IP address is a serial of numbers automatically allotted by your computer when you use the Internet. In some occasions, your IP address remains the same when you browse different sessions; but it may be different if you are using ISP. We only track these IP addresses connected with session cookie to analysis the website flow volume.

Cookies are small text files that our Services ask to place on your computer's hard drive. If your browser is set to accept cookies, then your browser adds the text in a small file. Our Services use session cookies that expire when you close your browser or persistent cookies that expire after a set period of time. Cookies that are placed by third parties (see below) will have their expiration period determined by the third party to offer you more personalized and communicational experiences. You can decide whether or not to accept cookies. The "Help" feature on most browsers will explain how to prevent your browser from accepting new cookies. However, if you choose not to accept cookies, you may not be able to take advantage of some of our features and services through our Services.

Personal Information Collected from Other Resources

We may collect your personal information from other resources including but not limited to emails, phone calls and faxes. We may combine this information with the collected personal information to improve our products and services. We will always ask your permission before collecting personal information.

Use of Personal Information

If you choose to subscribe to us, we may use your personal information to reply to your requests, keep you posted about news, announcements, latest information about our products and better services. If you don’t want to receive this message, you can opt out anytime you want by clicking the bottom of every email we send you.

If you opt out, we may not contact you until we cannot process your purchase order on our website for some reason. Under this circumstance, we may contact you for extra or correct information so that we can process your purchase order.

At times we may make certain personal information available to strategic partners that work with us to provide products and services. We may use your personal information to keep you posted about changes of this website until you choose to opt out.

We may create anonymous information by de-identifying your personal information. We may use this anonymous information to analyse the request and usage patterns for the purpose of improving our products and services. We reserve the right to choose the third party to whom we may disclose the anonymous information for the purpose of internal analysis. We also reserve the right to offer statistic data to our partners.

Personal Information Collected through Purchases

When you purchase product on this website, you may be limited by additional sales terms which are needed for you to use mobile apps or other technology related to the product. These additional terms or permissions may control your rights to this product.

Feedback

We may use your feedback submitted on this website for any purpose without disclosing your personal information. We may collect any relevant information and process them according to this privacy policy.

Disclose to Third Parties

Your personal information will not be exchanged, rented or shared with any third party unless stated in this privacy policy. The billing formation will not be disclosed unless you ask for it.

Your personal information may be shared with the third party to process payment or help you visit this website. At times we may make certain personal information available to strategic partners that work with us to provide products and services. If you are approved for service, your account will be governed by us and your carrier’s respective privacy policies. Personal information will only be shared by us and the third party to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.

We may have parent, subsidiary, joint venture companies (hereinafter subsidiary companies). We may not share your personal information with our subsidiary companies at this moment, however they will be asked to follow this privacy policy if we share part or all of your personal information with them in the future.

If our company or assets are purchased by another company, they will own all the personal information we collected and they are asked to bear all the rights and obligations which are relevant to your personal information.

Whatever choice you may make (stated as follows), we are allowed to disclose your personal information under the following circumstances: (1) We sincerely believe in the necessity of this disclosure for the purpose of (a) obeying laws or responding to the court instructions, or (b) protecting the rights or assets owned by us or the third party; (2) for investigating or preventing any fraud activity.

Your Choices about your Personal Information

We offer you multiple choices when collecting, using and sharing your personal information. You can choose to subscribe to our promotion information when you purchase products on this website. You can note to stop receiving these messages or opt out anytime by the instructions in the emails, or you can contact us (as follows) directly. We may still send you the updates about this privacy policy even though you noted your email preference.

Children

We do not knowingly collect, use or disclose personal information from children under 13.

Other Websites

We may offer you links for any other website for your convenience, this does not represent our consent to these websites or their contents. We will not control or censor these external websites or their contents, neither are we responsible for any of them. Our private policy does not work for these external websites.

Security

We implement commercially reasonable systems, applications and procedures to secure your personal information, to minimize the risks of theft, damage, loss of information, or unauthorized access, disclosure, modification or use of information. We will protect the information you submitted. When you use the Internet, we strongly suggest you take every precaution to protect your personal information. One of them is to make sure your browser is safeguarded. Our website implements commercially reasonable SSL technology to encrypt your personal information. We implement VeriSign®/RSA, the trustworthy leader in digital security industry to protect your personal information. Please kindly make sure you use the latest SSL browser as precaution. We suggest Internet Explorer 4.0 and above or the latest version of Safari. These browsers can better safeguard your personal information including credit card information transmitted by Internet.

We may make certain personal information available to others (employees and partners) to provide products and services unless stated in this private policy.

Although we take great efforts to protect your personal information, we cannot guarantee and you cannot reasonably expect that our databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

Contact Us

For any question or doubt about this private policy, please do not hesitate to contact us by email at admin@smarttracker.com.au.

Privacy Policy Updates

We may update this private policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. We suggest you take a moment to familiarize yourself with our privacy practices every time before you visit our website in case of missing any notice about the changes. If you disagree with these changes, please shut down this website instantly. Visiting this website after receiving the change notices indicates that you are fully aware of these changes and agree with these changes.